Senior Member Success Manager
Michelle is responsible for providing superior member care by building and maintaining great relationships with members and assisting them with their goals and needs, ensuring they take advantage of Biocom’s numerous benefits, and connecting them with vital resources and opportunities. She also manages the entire invoice and collections process and help heads Biocom’s Medical Device committee.
Her background is in membership retention and recruitment, sales, marketing and community relations. She obtained a Bachelor’s degree from San Diego State University.
- Family time
- Long walks on the beach