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The Benefits of Partnering with an ISO-Certified Supplier

  • 2019-02-04
  • Author: Mandy Yeganegi

The International Standards Organization (ISO) is a global program that assists companies in establishing and maintaining consistent, measurable, repeatable processes. Companies like Alexander’s Mobility Services, whose quality programs meet ISO 9001 standards, undergo regular audits to ensure that quality is a daily commitment for everyone within the organization. Alexander’s has been ISO certified since 1996.

Alexander’s Mobility Services quality program is built around three principles:
  1. Safety – Alexander's Mobility Services is committed to the safety of their employees and transferees. Detailed processes, such as those required by ISO, ensure that they are doing everything they can to provide services that protect everyone involved in the move process.
  2. Reliability – Consistency is a hallmark of reliability and ISO certified processes ensure that their service delivery process is consistent from move to move. Doing the same thing every time, while searching for ways to improve, means that their moves stand out from the rest.
  3. Excellence – Excellence to Alexander's Mobility Services means exceeding client expectations on every move, which can only happen when everything is grounded in quality. ISO ensures that every process they use to provide a move is specific and measurable. As a service company, though, it is the people who follow the processes that really make the difference. It is their efforts, combined with ISO measured services, which make Alexander’s Mobility Services excellent.
To Alexander’s Mobility Services, no two moves are the same, and movers must possess a broad understanding of time management, space planning, customer service, logistics and scheduling to successfully execute a move. An ISO certified company has taken the time to closely examine each step in the process looking for ways to improve efficiency and effectiveness while measuring every aspect of performance. The solid process-driven foundation required to become ISO certified means that Alexander's Mobility Services can better adjust for the variances in each move resulting in higher quality services and better value for clients. ISO is important to Alexander's Mobility Services clients because it demonstrates a commitment to quality, performance measurement and continuous improvement. It makes the services you receive the best possible value in the marketplace.

For more information on the Alexander's Mobility Services & Biocom program member benefits, click here >>